It seems we lost power to our home modem while an automatic firmware update was in progress. It is a netcomm NB6. The power light is rapidly flickering green, the ADSL light is on, the PPP light is flickering green and the Ethernet and USB lights remain solid green regardless of whether a cable is plugged in or not. There is no flashing of lights or apparent self test when the modem is powered on. The ADSL, Ethernet and USB lights go solid green immediately and the other two lights resume flickering. Factory reset will not work (hold for 30 secs - I tried up to two minutes).
Is there any way to reset the software or perform a complete firmware reinstall?
The modem is unresponsive to a ping test, comes up as 'media disconnected' when I try ipconfig and cannot be accessed by going to web address 192.168.1.1.
Any ideas??? Thanks in advance.
Try to rest the modem by poking a pin or pencil at the small hole at the back for about 30 secs. while it's still on.
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